Course Description

Does your company tend to get more complaints and calls for technical support when a new version of your software is released?

If so, this is most likely related to the release notes that your company distributes, or the lack of release notes.

In this course, we’ll cover the benefits of publishing release notes, when you should write release notes, and the best methods for writing and distributing release notes to help increase customer satisfaction.

You’ll also receive a detailed worksheet to assist you with writing your release notes – use this worksheet each time a new version of your software product is released.

Founder: Virtual Content University

Corinne Kantor

Welcome to Virtual Content University! I have been a technical writer for over 20 years and am the founder of Virtual Content Specialists, a technical writing and marketing firm. Some of my technical writing experience includes creating online help, knowledge bases, user guides, quick start guides, policy and procedure manuals, training materials, and web content. My marketing experience includes writing and distributing press releases, designing ads and marketing materials, creating e-mail campaigns and landing pages, writing e-books, and managing social media. I am proud to have won awards for my technical writing from the Society for Technical Communication.In addition, I am a Registered Dietetic Technician and Certified LEAP Therapist, and owner of The Food Cop. My education includes undergraduate degrees in Journalism and Dietetics.

Course curriculum

  • 1

    Writing and Distributing Software Release Notes

    • Benefits of Publishing Release Notes

    • When to Write Release Notes

    • Writing Release Notes

    • Distributing Release Notes

    • Tips for Release Notes

  • 2

    Release Notes Worksheet

    • Release Notes Worksheet

  • $99.00

    $99.00VIP: Writing and Distributing an Effective Press Release PLUS Press Release Review

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